• Stay
  • Dine
Velvet Hearth Casino
  • Casino
  • Poker
  • Contact
  • Home
  • Stay
  • Dine
  • Lounge
  • Casino
  • Poker
  • Private
  • Contact

Legal

Cookie Policy

A clear explanation of how Velvet Hearth Casino uses cookies on our website.

Introduction

Velvet Hearth Casino uses cookies and similar technologies on our website to improve your browsing experience and understand how visitors interact with our content. This policy explains what cookies are, how we use them, and the choices you have. Velvet Hearth Casino is a physical boutique casino hotel at 101 Collins Street, Melbourne, and does not offer online gambling, accounts, or digital game interfaces. The term “cookies” in this policy also covers similar technologies like pixels, local storage, and scripts.

This policy applies to all visitors to the Velvet Hearth Casino website at https://velvethearthcasino.com. It covers cookies set by our website and by third-party services we use. It does not cover cookies set by other websites that you may visit through links on our site. This policy should be read together with our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

  • Cookies can be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain on your device for a set period.
  • First-party cookies are set by the website you are visiting; third-party cookies are set by other domains.
  • Similar technologies include web beacons, pixels, and local storage, which serve similar tracking or functionality purposes.

Cookies help websites remember your preferences, understand how you use the site, and deliver content that is relevant to you. They can remember your language or region settings, keep you logged in to a service (though we do not offer accounts), and provide anonymised analytics to improve site performance.

How We Use Cookies

Essential cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas of the site.

  • They do not gather information about you for marketing purposes.
  • They are usually set in response to actions you take, such as setting privacy preferences.
  • The website cannot function properly without these cookies.

Analytics and performance cookies

We use analytics cookies to understand how visitors interact with our website, such as which pages are visited and how long visitors stay. This information is aggregated and anonymised. It helps us improve the website's content and user experience. We may use third-party analytics services, such as Google Analytics, which set their own cookies.

Functional cookies

Functional cookies allow the website to remember choices you make, such as your preferred language or region, and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some parts of the website may not work as intended.

Advertising or targeting cookies

Velvet Hearth Casino does not currently use advertising or targeting cookies to deliver personalised advertisements. We do not run online advertising campaigns that track users across websites. If this changes in the future, we will update this policy and provide appropriate notice.

Specific Cookies We Use

The following table lists the cookies that may be set by Velvet Hearth Casino's website, along with their purpose, type, and duration.

Cookie Name Purpose Type Duration
cookie_consent Stores your cookie consent preference Essential 12 months
_ga Google Analytics, used to distinguish users Analytics 2 years
_gid Google Analytics, used to distinguish users Analytics 24 hours
_gat Google Analytics, used to throttle request rate Analytics Session

Cookie names and durations may change as we update our website. We only use first-party essential cookies and third-party analytics cookies. No cookies are used for online gambling or account management.

Managing Cookies

Browser settings

Most web browsers allow you to control cookies through their settings. You can usually set your browser to block or alert you about cookies, or to delete cookies when you close the browser. Instructions vary by browser: Chrome, Firefox, Safari, Edge, and others. You can typically find cookie settings under “Privacy” or “Security” in your browser's preferences. Blocking all cookies may affect the functionality of this website.

Consent tool

When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the “Cookie Settings” link in the footer. Essential cookies cannot be disabled as they are required for the website to function.

Opting out of analytics

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available from Google's website. This add-on prevents your data from being used by Google Analytics. It is available for all major browsers.

Third-Party Cookies

Analytics providers

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyse how visitors use the site. The information generated by the cookie about your use of the website is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports, and provide other services. Google may also transfer this information to third parties where required by law.

No other third-party cookies

Apart from Google Analytics, we do not allow any other third-party cookies on our website. We do not use social media plugins that set cookies. We do not use advertising networks or retargeting services.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our website's operations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. The current version is effective as of 10 September 2026.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us.

  • Phone: (03) 5550 6622
  • Email: [email protected]
  • Address: 101 Collins Street, Melbourne, Australia

An intimate evening awaits.

  • Home
  • Accommodation
  • Dining & Drinks
  • The Hearth Lounge
  • Casino Floor
  • Poker Salon
  • Private Evenings
  • Contact
  • Privacy Policy
  • Cookie Policy
  • Terms and Conditions
(03) 5550 6622
[email protected]
101 Collins Street, Melbourne, Australia

© 2026 Velvet Hearth Casino. All rights reserved.

We use cookies to enhance your experience. By continuing, you agree to our Cookie Policy.

Age Verification

You must be at least 18 years old to enter Velvet Hearth Casino. Are you 18 or older?